Vendors
Admin > Vendors (Outlets)
Vendor Onboarding
Admin would be able to manage the vendor’s onboarding process, service areas, and access rights. Also, they have the option to activate or deactivate a particular vendor and can revoke their access permanently or temporarily.
Admin possesses all the access rights as that of the vendors, plus the right to add and block the vendor.
Admin can add new vendors by providing their details or directly importing a list to save time.
While adding a new vendor to the list, the admin must fill in information like the vendor logo, banner image, name, description, email address, phone number, address, location coordinates, website URL, and the available delivery modes. Admin can enable or disable a particular vendor for accepting a new vendor and change their availability statuses.
The vendors who have registered on the platform by themselves will be displayed in the awaiting approval section. The admin either approves or denies these vendors’ requests. The ones whose registration request is denied by the admin will be displayed in the blocked section.
Vendor's Store Catalog
The admin can set the store configuration for a particular vendor. These configurations include the service delivery area where the specific vendor will serve, ordering availability timings, and managing tables and Commissions.
Besides this, the admin also has the right to manage the catalog for a vendor’s store. They can add or activate new categories for the vendor in which they can introduce multiple subcategories and products and start accepting orders for those newly added products as well. The catalog management option allows the admin to track the products a particular vendor is dealing with.
Please note: The commission section would only be visible to the platform admin, not vendors.
Managing service areas for Vendors
Admin can define and manage delivery areas for a particular vendor. Admin can plot the serviceable area on the map to activate the deliveries. For any customer placing an order out of the serviceable vendor area, an error message will display saying the chosen vendor doesn’t deliver to this address; please select another address and try again.
Managing Categories and Add-ons
Alike vendors, the admin also has the rights to manage existing categories and add new categories to vendors’ Stores. The admin can manage it for all the vendors, but the vendor can only manage the categories and add-ons for their store.